Privacy Policy

Introduction

Paris Best Shuttle ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we collect, use, and protect your personal information when you visit our website or use our private shuttle services in Paris. It also explains your privacy rights and the protection provided by law.

Information We Collect

We collect and process various categories of personal information based on your interactions with our website and services. This information is collected transparently and in compliance with data protection laws.

How We Use Your Information

We use your personal information for the following purposes:

• Processing your reservations and managing transport services
• Communicating with you about your bookings and our services
• Providing customer support and responding to your inquiries
• Improving our website and services
• Personalizing your experience based on your location
• Preventing fraud and securing transactions
• Complying with our legal and contractual obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: Processing is necessary for the performance of a contract, such as when you book our services.
• Consent: We process certain data with your explicit consent, for example, when you agree to receive marketing communications.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our website or preventing fraud.
• Legal Obligation: Processing may be required to comply with legal obligations (for example, retaining certain data for tax purposes).

Sharing and Disclosure of Data

We do not sell your personal information to third parties. However, we may share your data with:

• Third-party service providers: We may share your information with trusted service providers who assist us in delivering our services (e.g., payment systems, website hosting).
• Legal requirements: We may disclose your information when required by law, such as in response to a government request or legal process.

Third-Party Tools and Analytics

We use third-party tools to analyze how visitors use our website and improve the user experience:

• Google Analytics: To analyze site usage and improve its performance (see Google Privacy Policy)
• Microsoft Clarity: To track user interactions with our site and identify user experience issues (see Microsoft Privacy Statement)
• Sentry: To monitor and resolve technical errors on our site (see Sentry Privacy Policy)

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Payment Information

Paris Best Shuttle does not collect or store credit card information. Payments are processed directly with our driver via a secure payment terminal. We do not store any credit card details in our systems.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal or accounting requirements. The criteria used to determine the retention period include the nature and sensitivity of the data and applicable legal obligations.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

• Right of Access: You have the right to request a copy of your personal data.
• Right to Rectification: You have the right to request that we correct any inaccurate information or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, subject to certain conditions.
• Right to Object to Processing: You have the right to object to certain processing of your personal data.
• Right to Data Portability: You have the right to request that your data be transferred to another service provider.

If you wish to exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies to enhance your browsing experience. For more information on how we use cookies, please refer to our Cookie Policy.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take necessary steps to delete that information.

International Data Transfers

Your personal information may be transferred and processed in countries other than your country of residence, including countries outside the European Union, where data protection laws may differ from those in your country.

Changes to This Privacy Policy

We reserve the right to update this privacy policy. Any changes will be posted on this page with the updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy, please contact us:

• By email: contact@parisbestshuttle.com
• By phone: 0783669818
• By mail: [Your company address]

Compliance with Data Protection Laws

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union and the European Economic Area.